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Microsoft Teams with BT Telephony

Phone system on your Teams app giving you full phone capabilities.

BT reference One Cloud Microsoft
Category Cloud collaboration


Microsoft Teams is the ultimate collaboration tool to help your team stay organised. It is a workspace for real-time collaboration and communication with your colleagues through calls, meetings, chats, file and app sharing.

With enhanced phone capability you can make and receive phone calls using a softphone keypad from your Microsoft Teams desktop or mobile app replacing the need of a traditional landline (desk phone). You will also receive a personal phone number or depending on your organisation you may be able to keep your existing office phone number. 


Self-paced training

  1. Make calls (1 min)
    Watch now
  2. Set up delegates to take your calls (1 min)
    Watch now

Service owners

We have created a resource page for IT and service owners to help launch this service within your organisation. There are editable posters, email content and guides to help you promote your service launch and get users up and running. Read more >