Voice and collaboration platform that gives you phone, instant messaging, video and desktop sharing. This can be via Cisco Jabber, a supported IP desk phone or the mobile app depending on your organisation's set-up. You can also manage your service using the End User Self-Care Portal.
The support below covers phone only. To learn more about Cisco Jabber for messaging, conferencing and presence visit the Cisco help centre.
If you require training sessions dedicated to your organisation, we have the following sessions that can be purchased. Enquire now and one of our User Adoption Specialists will be in touch with full details.
| Training | Type of training | Description | |
| Overview of End User Self-Service Portal, Self-Service Administration | 2 x live virtual instructor led (1 x End User Self-Service Portal, 1 x Self-Service Administration) Sold as a bundle. (Refer to individual sessions below for details on duration and no. of attendees) |
1 x End User Self-Service Portal - The session gives an overview of how to manage your passwords - Jabber, Self Care and PIN’s for Voicemail, Extension Mobility, view your voicemail profile, manage your call forwarding options, allocate personal speed dial lists and manage Single Number Reach settings (if enabled). 1 x Self-Service Administration - The session gives an overview of how to add/edit/delete users, assign extension mobility, physical devices, hunt and pickup group features. |
Enquire now |
| Overview of End User Self-Service Portal | 1 x live virtual instructor-led 45 mins duration Up to 25 recommended no. of attendees |
The session gives an overview of how to manage your passwords - Jabber, Self Care and PIN’s for Voicemail, Extension Mobility, view your voicemail profile, manage your call forwarding options, allocate personal speed dial lists and manage Single Number Reach settings (if enabled). | Enquire now |
| Overview of Self-Service Administration | 1 x live virtual instructor-led 90 mins duration Up to 8 recommended no. of attendees |
The session gives an overview of how to add/edit/delete users, assign extension mobility, physical devices, and hunt & pickup group features. | Enquire now |
| Overview of Cisco Operator Attendant Console | 1 x live virtual instructor-led 45 mins duration Up to 25 recommended no. of attendees |
The session gives an overview of how to process incoming calls via the operator console, manage preferences and manage directories. | Enquire now |
