If you can’t remember your username, try entering one of the following:
Your full email address
- the first part of your email address before the domain (name@mycompany.com)
- if your organisation uses Single Sign On, your username will be the same as your network login.
If you are still unsuccessful, click the ‘Forgot your username or password?’ link.
If you can’t remember your password:
Click the ‘Forgot your username or password?’ link, then follow the prompts. You’ll receive an email that will let you know how to reset your password.