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Webex Meetings

Our top tips.

Here are our top tips to help you get the most out of Webex Meetings.

Let’s take a look at the video layouts available so you can choose the best fit for your meetings.

Grid view

Stage view

Stack view

Side by side view

Tip — Only want to see participants who are using video? With the ‘Layout’ menu open, click ‘Hide non-video participants’ to focus only on participants who share their video.

Depending on the type of meeting you are hosting, it may be helpful to have more control over muting and unmuting participants to help prevent interruptions.

To access your audio controls, navigate to the Participants panel and you will see several options:

Mute all/unmute all

Use this option to mute or unmute all participants in the meeting.

Mute on entry

If you select ‘Mute all’, ‘Mute on entry’ is automatically enabled so that any participants who join later will also be muted.

Allow attendees to unmute themselves

You have the option to prevent attendees from unmuting themselves until you grant them permission by unchecking this option. This can be helpful for more formal meetings like townhalls, presentations or for instances where you want to hold questions until the end of the meeting.

Mute/unmute specific participants 

To mute or unmute specific people, find their name in the Participants panel and click the ‘Mute’ or ‘Unmute’ icons next to their name. You can also right click on their name and select ‘Mute’ or ‘Unmute’.

Note: When unmuting a participant, that participant will be given a prompt to unmute instead of being unmuted directly. This helps to prevent meeting distractions or catching participants by surprise if they were not expecting to be unmuted.

Ever get overwhelmed with the number of questions that are submitted during a meeting? Check out the tips below to help better manage q&a!

Bring backup

Consider having a few cohosts that are knowledgeable in the topics you are presenting so they can help answer questions.

Assign questions

Assign relevant questions to cohosts by right clicking on a question. Once questions have been assigned, they will show in the ‘My Questions’ tab within the ‘Q&A’ panel.

Defer and dismiss

Defer questions that will be answered later in the session or dismiss questions that are irrelevant to the meeting.

Show unanswered tab

Right click on the tabs at the top of the ‘Q&A’ panel to see a separate section for unanswered questions to know which questions to focus on.

Don’t forget to save

There are times when you may not be able to answer all questions or may want to share the q&a after the session. Make sure to click ‘File’ > ‘Save As’ > ‘Questions and Answers’.

When joining a meeting, event, or training session, connect to audio.



Call in

Dial in from your phone. Click the link to find a list of global call-in numbers. Use this option for consistent, quality voice transmission.

Call me at

Receive a call at any number, such as your work or home phone. Use this option for consistent, quality voice transmission.

Connect to a video system

Enter your video system address if it isn't automatically populated, and click 'Call'. Use this option to call in from video systems and applications.
This option is only available in Webex Meetings.

Use computer audio

Use your computer with a headset. Use this option if you don’t have a toll-free number, or if you prefer a lower cost than using your phone.

You can turn off beeps and name announcements if you prefer not to hear notifications while you are engaging with participants.

  • When you schedule a meeting, go to ‘Preferences’, select ‘Audio and Video’, and from the ‘Entry and exit tone’ drop-down list, select ‘No Tone’.
  • When you schedule an event or training session, select ‘Audio Conference Settings’ > ‘Entry and exit tone’ > ‘No Tone’.

With Webex Meetings, you can also turn off the notifications during a meeting. From the ‘Participant’ menu, click ‘Entry and Exit Tone’ to clear the check mark.

Help desk phone numbers

If you need further help, please contact one of our global helpdesk advisers.