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Introduction

If you set up a Personal Conference Number (PCN) account on your Webex service site, you can conduct an on-demand Webex audio conference anytime, anywhere. You can also use your PCN account numbers when scheduling regular Webex meetings.

You can create and store up to three PCN accounts from the My Webex page on your Webex site. For each account, you can generate host and attendee access codes. If the global call-in option is enabled for your site, it’s also available for PCN accounts you create.

Setting Up a PCN Account

You can set up your PCN accounts on the Preferences page of your Webex service site. For security, you must add a PIN.

To add a PIN:

  1. log in to your Webex service site, then click ‘My Webex’
    or
    in Outlook, click ‘Schedule Meeting’ in the Outlook ribbon, then select ‘My Webex’
  2. click ‘Preferences’ in the left navigation pane, then click ‘Audio Set up’. Audio preferences are displayed

  1. click the ‘Audio PIN’ box, and enter a four-digit PIN
  2. scroll to the bottom of the page, then click ‘Save’. A confirmation message is displayed.

Once you’ve added a PIN to your profile, you can create up to three Personal Conference Number accounts.

To create a PCN account:

  1. on the ‘Audio Preferences’ page, scroll down to ‘Personal Conferencing’, then click ‘Generate Account’.

The ‘Add Personal Conference Number’ box appears


Note: If you haven’t added a PIN to your host profile, you won’t be able to generate access codes

  1. click ‘Generate’. Host and attendee access codes are randomly generated and cannot be modified
  1. click ‘Close’. The ‘My Webex Personal Conferencing’ page displays the new account and access codes
    Note: The first account you create is set as the default
  1.  to create another account, repeat steps 1 through 3.

Editing or Deleting a PCN Account

You can edit or delete your PCN accounts at any time. When you edit an account, you regenerate the host and attendee access codes.

To edit an account:

  1. log in to your Webex service site, then click ‘My Webex’
    or
    in Outlook, click ‘Schedule Meeting’ in the Outlook ribbon, then select ‘My Webex’
  2. click ‘Preferences’ in the left navigation pane, then click ‘Audio Set up’. The audio preferences are displayed
  3. click ‘Edit’. The ‘Edit Personal Conference Number’ box appears
  4. click ‘Re-generate’. The host and attendee access codes are randomly re-generated
  5. click ‘Close’. The updated codes are displayed on the ‘My Webex Personal Conferencing’ page.

To delete an account:

  1.     locate the account you want to delete on the ‘Audio Set up’ page
  2.    click ‘Delete’, then click ‘OK’

Note: If you’ve scheduled meetings using the deleted account, you must edit the audio conference option for those meetings.

Using Your PCN Account

  1. After you set up a PCN account, you can easily start or join a Personal Conference meeting. To do so, you need the call-in number, the host or attendee access codes, and the PIN from your Webex profile.

To schedule a Personal Conference Meeting:

on the ‘Advanced Scheduler’, ‘Required Information’ page, locate ‘Meeting type’, then select ‘Webex Personal Conference’

  1. enter a meeting topic, then select ‘Date and Time’ from the list on the right, and enter scheduling information

  1. select ‘Audio Conference’ from the list on the right, then select the ‘Personal Conference Number Account’ you want to use

  1. select ‘Invite Attendees’ from the list on the right, then add invitees' email addresses

  1. click ‘Schedule Meeting’
  2. at the scheduled time, dial the call-in number for your PCN account, then follow the instructions to provide your access code and, if prompted, your PIN. Each invited attendee receives an email containing the call-in number and attendee access code.

If you’ve installed Webex Productivity Tools, including Webex Integration to Outlook, you can schedule and start Personal Conference Meetings from Microsoft Outlook.

To use your PCN from Microsoft Outlook:

Schedule a Personal Conference

  1. click ‘Schedule Meeting’ in the Outlook ribbon
  2. click ‘Add Personal Conference Meeting’
  3. change Webex settings if necessary, then complete the meeting invitation.

Start an impromptu Personal Conference

  1. click ‘Schedule Meeting’ in the Outlook ribbon
  2. select ‘Start Personal Conference Meeting’ from the drop-down menu
  3. click ‘Invite Attendee’, then complete the invitation.

You can start or join a Personal Conference Meeting from any telephone.

To start a Personal Conference Meeting:

  1. dial the call-in number
  2. follow the voice prompts and use the telephone keypad to:
  • enter your host access code and, if prompted, your PIN
  • press # to continue. You are placed in the meeting as the host and notified if you’re the first participant to join.

Note: Host access codes are exclusive. If another person has used the code for a Personal Conference Meeting that’s in progress, you can’t:

  • start another Personal Conference Meeting using the same host access code
  • join the in-progress Personal Conference Meeting as a second host using the same host access code.

To join a Personal Conference Meeting:

  1. dial the call-in number
  2. follow the voice prompts and use the telephone keypad to:
  • enter your attendee access code
  • press # to continue. If the host has joined, you’re placed in the meeting. If the host hasn’t joined, you’re placed on hold until they do.

Telephone Keypad Commands

The following keypad commands are available during a Personal Conference Meeting. The host has access to functions that attendees don’t.

Note: If you start the online portion of your Personal Conference Meeting, the telephone keypad commands are no longer available.

Host and attendees:

    To...   
   
 Enter...
          
Hear all keypad commands  
**
Mute your audio

Unmute your audio

Play the participant count  
*#

Host Only:

 To...
  
  Enter...
    
Lock the meeting, preventing anyone else from joining 

Unlock the meeting

Send email reminder

Let participants continue the meeting without the host

(then hang up)

Mute all attendees 

Unmute all attendees 
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