Note: if you have a previous version of Productivity Tools, you have to uninstall it before installing the new version.
You may also have to close applications, such as Microsoft Outlook and any browsers, before installing the new version of Productivity Tools. Those applications must be started up again and you may have to sign in before seeing the new interface.
Tip: Productivity Tools are associated with one Webex account at a time. If you want to use Productivity Tools with another Webex account, the software will need to be uninstalled and reinstalled with the new account.
Tip: When you logged in to your Webex service for the first time, you needed to change the one-time password you received in your welcome email. This must be done prior to setting up and using Productivity Tools. If you haven’t done this, you may see a message telling you to first log in to your account to use this function. Click ‘OK’ to log in and try again.
Once configured, the Webex Productivity Tools icons will appear in your Outlook Toolbar, or in whichever application(s) you selected above. You’re now ready to start scheduling meetings using Productivity Tools.
Need to hold a meeting now? The ‘Meet Now’ command is a simple way to start instant meetings.
You can start instant meetings from your Webex site using the ‘Meet Now’ command. Or, if you have installed Productivity Tools and made them available in Microsoft Outlook, you can click the ‘Meet Now’ button in the Outlook toolbar.
By default, instant meetings that you start using the ’Meet Now’ command are in your Personal Room. If you don't want to use your Personal Room for instant meetings, turn off the ‘Use Personal Room for all my instant meetings’ option in the ’Meet Now’ settings section of your ‘Preferences’.
Tip: You can start a meeting from the Meeting Centre tab of your Webex site by clicking ‘Host a Meeting’ > ‘Meet Now’ in the left navigation panel.
You can easily uninstall Productivity Tools at any time.
To uninstall Productivity Tools in Windows:
To uninstall Productivity Tools from an Apple Mac: