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BT Engage Meeting Manager

BT Engage Meeting Manager lets you manage your video conferencing experience from your own computer.

BT reference BT Engage Meeting Manager
Category Cloud collaboration

Overview

What is BT Engage Meeting Manager?

BT's Engage Meeting Manager is a web-based software application that gives you the flexibility and convenience of scheduling, launching, monitoring and controlling unified meetings. A unified meeting can include video and audio and web. Designed with the non-technical user in mind, BT Engage is an easy-to-use tool that prevents resource conflicts and makes sure the video component of the meeting has the right features available during the call.

Benefits:

Our goal is to make your unified meeting experience easy, cost-effective, and reliable, from initial reservation though to post-meeting evaluation. BT Engage gives you a direct interface to the database that our meeting production and help desk experts use to support customers. This gives you the reliability of a support team with the flexibility and control of self-service tools. BT Engage is a secure online application that lets you manage your video collaboration experience to your own work style.

Use BT Engage to:

  • schedule and launch full-service and self-service automated unified meetings
  • track endpoint information
  • analyse system utilisation
  • evaluate trouble tickets
  • administer site and user data
  • track system health with Remote Equipment Monitoring (REM)
  • access online reporting
  • provide disaster and overflow protection.

BT Engage Meeting Mobile App

There’s also a mobile app so you can manage your video collaboration experience on-the-go.

BT Engage Meeting Mobile App

Yes, you need to use BT video conferencing services and have a BT Engage Meeting Manager account. The mobile app works with this web-based software application to give you the flexibility and convenience of scheduling, launching, monitoring and controlling video meetings when you’re on the go. You must have an iPhone, iPad Android OS or Microsoft Windows Phone 7 device to operate the app.

Visit your app store from your device and in a few steps, download the free BT Engage Meeting Mobile App. From there, login with your BT Engage Meeting Manager username and password, and you’re ready to start managing and scheduling your video meetings and resources. You must have an iPhone, iPad Android OS or Microsoft Windows Phone 7 device to operate the app.

You can use your existing BT Engage Meeting Manager web portal user name / password to access the phone app.

Trainings

Duration

60 minutes.

If you're new to video conferencing services and would like an overview of how to use the Engage Meeting Manager, this training is ideal for you. Your instructor will provide you with an introduction to your new service, and demonstrate scheduling your video meetings using Engage Meeting Manager.

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Duration

6 minutes.

This short video will show you how to use the Engage Mobile app to schedule, edit and cancel meetings, as well as how to control the self-service meetings you book.

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Duration

15 minutes.

Using the Engage Meeting Manager Company Administration, you can add and edit users and sites in a few minutes. Training is also provided on how to use the Travel Administration functionality. This training will guide you through how to complete these actions quickly and easily.

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Duration

25 minutes.

The Engage Meeting Manager is a web-based tool which puts you in charge of scheduling and launching your calls. This tutorial is a combination of demonstrations and guided practices where you get to try it yourself. By the end of this training, you'll be ready to get started with planning and managing your own video meetings.

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Duration

10 minutes.

The Engage Suite contains easy to use web-based applications which let you manage video meeting services, without any downloads. With Engage Online Help Desk, you can raise and track the progress of tickets through to resolution. This tutorial is a combination of demonstrations and guided practices where you get to try the Online Help Desk function yourself.

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Duration

10 minutes.

The Engage Suite contains easy to use web-based applications which let you manage video meeting services, without any downloads. With Engage Online Reports, you can produce and schedule detailed video meeting reports online with just a few clicks of your mouse. This tutorial is a combination of demonstrations and guided practices where you get to try the Online Reports function yourself.

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Help desk phone numbers

Please browse our guides and if you can't resolve your questions, contact one of our global helpdesk advisers.