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MeetMe with Dolby Voice

MeetMe with Dolby Voice is an enhanced BT MeetMe service that will deliver more natural-sounding and effective audio than traditional phone-based audio meetings.

BT reference MeetMe with Dolby Voice
Category Cloud collaboration

Overview

MeetMe with Dolby Voice is an enhanced BT MeetMe service that will deliver more natural-sounding and effective audio than traditional phone-based audio meetings.

From BT MeetMe with Dolby Voice, you get:

  •  High quality sound - background noise reduction combined with high definition quality audio
  •  Voice separation - sounds come from different directions (just like being round the meeting room table).

You can use BT MeetMe with Dolby Voice on your computer, smart phone and regular phones.

Join a MeetMe with Dolby Voice meeting now: https://my.webjoin.com/dolby/

FAQs for computer

The maximum number of participants in any one call is 125.

Yes, although software that consumes a high level of processing power or bandwidth of your internet connection may reduce the audio quality on your individual line.

Yes, the service works alongside other collaboration tools from Cisco or Microsoft.

There are many headsets compatible with the system. We recommend a wired USB stereo headset on your computer. Stereo ear buds will work, although the audio quality will not be as good as a USB headset. Non-stereo headsets will not provide the high-quality Dolby sound, but will still work, so may be used if necessary. 

The following headsets have been tested by Dolby and approved to work optimally with the BT MeetMe with Dolby Voice plug-in:

  • Jabra®: BIZ 2400 Duo, Evolve 40 UC, UC Voice 750 Duo, UC Voice 550 Duo, BIZ 2300 Duo, BIZ 2400 II Duo, Evolve 30 Stereo, Evolve 80 Stereo
  • Logitech®: H570e, H650e, HD Webcam C310
  • Plantronics®: C320, C320M, C325, C325.1, C325M, C325M.1, C520, C520M, C720, C720M, C725M, Voyager Focus
  • Sennheiser®: SC 60, SC 60 USB CTRL, SC 260 USB, SC 260 USB CTRL, SC 260 USB CTRL II

Other headsets may work, but are not supported.

 

If you have read these FAQs and still require help and support you can do this in two ways:

  • If you are in a call by computer, you can get immediate assistance via the operator assistance feature found under the help menu.
  • Or, you can contact the Help desk .

FAQs for smartphone

The maximum number of participants in any one call is 125. 

If you have read these FAQs and still require help and support, you can do this in two ways:

  • If you are in a call using the mobile app, you can get immediate operator assistance tapping the 'Help' tab.
  • You can contact the Help desk

The app is a free public download available on both the Google Play and Apple App Stores but can only be downloaded by devices running a supported Operating System (OS). If you are unable to download the app from the store, your device is probably running an older OS.

Android devices need to be running OS version 4.0 or later. Go to your device HOME (push the home button) > MENU (looks like little squares) > SETTINGS + scroll to bottom of the list > ABOUT PHONE + look for FIRMWARE or ANDROID Version.

If your device is running a non-supported OS you may have the option to upgrade your device to a supported version before installing the app. 

Check that you have entered the meeting details correctly and that you have a Wi-Fi or data connection. If you only have a data connection, check that you have "Use mobile data" enabled in the app.

  • If you do not enter the correct passcode, you will see a message asking you to reconfirm the meeting passcode and your email address.
  • If your device does not have access to a Wi-Fi or mobile data connection, please refer to the meeting invite and dial into the meeting using the phone.

Training

Duration

1 minute.

With a stereo headset you will be able to enjoy the fantastic sound quality of BT MeetMe with Dolby Voice. You’ll also get to experience sound separation and noise reduction on all of your audio conferencing calls when connecting over the internet. The full video user guide can be found here - https://youtu.be/hI42Kq64XxQ  

Register for training

Click the button below to register.

Register now

Duration

1 minute.

With a stereo headset you will be able to enjoy the superior sound quality of BT MeetMe with Dolby Voice integrated with Webex when joining by computer. You’ll also get to experience sound separation and noise reduction on all of your audio conferencing calls when connecting over the internet. 

Register for training

Click the button below to register.

Register now

Duration

1 minute.

Your attendees don't need to have a BT MeetMe with Dolby Voice account to join your call, but they will need to download and install the plugin for their browser. With a stereo headset, you’ll be able to enjoy the fantastic sound quality of BT MeetMe with Dolby Voice. 

Register for training

Click the button below to register.

Register now

Duration

1 minute.

With a stereo headset, you’ll be able to enjoy the superior sound quality of BT MeetMe with Dolby Voice when you select the 'Join by computer' option. Choosing this option will make the call free to you rather than using your phone to dial in. 

Register for training

Click the button below to register.

Register now

Duration

1 minute.

You don't need to have a BT MeetMe with Dolby Voice account to join somebody else's call, but you will need to download and install the plugin for your browser. With a stereo headset, you’ll be able to enjoy the fantastic sound quality of BT MeetMe with Dolby Voice. 

Register for training

Click the button below to register.

Register now

Duration

1 minute.

With a stereo headset, you’ll be able to enjoy the superior sound quality of BT MeetMe with Dolby Voice when you select the 'Join by computer' option. 

Register for training

Click the button below to register.

Register now

Available downloads

Compatability

Available for Mac OS X, Windows 7, 8, 10

If you have Chrome, close all instances running in the background.
On Windows, find the small Chrome icon in the system tray, right click on it, then select exit.

File download

Download and install the MeetMe Dolby Voice plug-in

Download the browser plug-in

Compatability


Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. 

 

File download

Download the app  

 

 

Download on the App Store

Compatability

Current Version: 2.70.6

Requires Android 5.0 and up

File download

Download the app

Download from Google Play

Help desk phone numbers

Please browse our guides and if you can't resolve your questions, contact one of our global helpdesk advisers.