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Cisco Webex

Meet with anyone, anywhere, on any device.

BT reference Webex
Category Cloud collaboration


Simply click to start your meeting in the Webex portal. Have conversations in real-time, share documents and use video to improve your conferencing experience. See and hear people more clearly and make conversations more interactive and engaging.


A high-quality, multi-faceted, compelling and immersive collaboration experience offering:

  •  HD video
  •  high quality audio
  •  sharing and collaborating through desktop applications
  •  the option  to invite participants even after your meeting has begun
  •  messaging or chat within your meeting to share information  such as links to important content
  •  recording for future reference and replay purposes
  •  the ability to poll participants during your meeting

People can join and collaborate from anywhere

  •  Whether they’re internal or external to your organisation, you can invite people to join your meetings
  •   Joining is  easy – just click 'Join' in the email invitation
  •   It's available from most places around the world on a variety of devices.

Audio integration

Enjoy the benefits of audio, web and video in one meeting using the same Webex interface. You can embrace a full range of online communication services at the press of a button. A single click from within Webex lets you choose the best way to connect to the audio.

Cisco Collaboration Meeting Rooms

Use Cisco Collaboration Meeting Rooms (CMR) to enhance your Webex meetings.

CMR Cloud

Connect the way you want. CMR Cloud is a video conferencing service that extends your Webex Personal Room into one, always-available meeting experience. Access CMR Cloud from any standards-based video device.


If you can’t remember your username, try entering one of the following:

 Your full email address

  •        the first part of your email address before the domain (
  •         if your organisation uses Single Sign On, your username will be the same as your network login.

If you are still unsuccessful, click the ‘Forgot your username or password?’ link.

If you can’t remember your password:

Click the ‘Forgot your username or password?’ link, then follow the prompts. You’ll receive an email that will let you know how to reset your password.

You can join a meeting in any of the following ways:

  •  open the invitation email and click the link. Enter your name, email address, and the meeting password (if required), then click ‘Join Now’.
  •   navigate to the Webex site, then click ‘Browse Meetings’. Click the name of the meeting you want to join and enter your name, email address and the meeting password (if needed), then click ‘Join Now’.

To join an unlisted meeting, click ‘Unlisted Meeting’, enter the meeting number, then click ‘Join Now’.

It depends on the Webex service your organisation has purchased. Up to 1,000 participants can potentially join a Webex Meeting Centre meeting. The participant total includes all attendees plus the host. If you contact your administrator, you can find out the limit for your Webex Account.

When you join the meeting's audio conference, select ‘I will call in’. Then, click global numbers. Or, from the ‘Meeting Info’ screen, click global.

You can enter your Personal Room in any of the following ways.

  • click the 'Personal Room' link in the welcome email, click ‘Start Meeting’, then log in with your Webex username and password
  •  dial from a video conferencing system or application using your Webex account information, then enter your host PIN
  •  dial the phone number in the confirmation email, then enter your access code 
  • log in to your Webex site. Under 'Meeting Centre' click on ‘Host a Meeting’ in the left navigation panel, click ‘My Personal Room’, then click ‘Start Meeting’.

Yes, you’ll need a headset compatible with the Dolby system. We recommend a wired USB stereo headset for the best audio quality.



60 minutes.

This is a fast-paced, interactive training session designed to give you ideas on how to use Meeting Centre to make your workday easier and more productive. At the end of this session you will be able to schedule and host web meetings enhanced by handy tools and features.

Register for training

Click the button below to register.

Register now


60 minutes.


Want to host exciting meetings that keep your attendees involved and attentive? WebEx Meeting Centre has a store of tools you can incorporate into your meetings. Become an expert using integrated video, polling, and a range of tools and techniques to use in your next meeting.

Register for training

Register now

Help desk phone numbers

Please browse our guides and if you can't resolve your questions, contact one of our global helpdesk advisers.