Solutions

Cyber controls are wide-ranging and complex.

It’s not always easy to work out where to start. The CIS Critical Security Controls or NIST Cyber Framework provides a prioritised and focused approach that you can spend your time and resources where they’re most effective.

We use these frameworks to assess where potential shortfalls may exist and then work with you to understand which controls should be implemented first and at what level. Our risk management approach is used to build remediation or improvement plans tailored for your situation. This helps you build a clear business case for how to improve your overall cyber security posture.

Agile Connect is our unique SD-WAN solution. It’s ideal for branch solutions, offering fast, simple site set-up, easy control and our added security wrap.

Because it’s an SD-WAN, you can meet additional bandwidth demand and improve the performance of your priority applications.

It’s unique to us because it’s built on, and integrated into, our global network, plus it’s controlled through our portal - the same portal you can use to control your wider network services. It comes already built with regional gateways, hub connectivity, and added security including against cyber attacks. You can control the service yourself, or we can control it for you, and our service wrap will make sure you have a successful solution.

A scalable, multichannel contact centre allowing you to scale the number of agents you need quickly, while only paying for what you use on a per agent, per month basis.

Cloud Contact Cisco is built to handle large volumes of customer interactions but it’s also flexible enough to get you started quickly with only 50 agents through a single, easy-to-use multimedia interface.

Network your back-office experts into the front office environment so that your customers with complex needs are directed to the people best suited to deal with them.

We make it easy to have your contact centre in the cloud, making your organisation more customer-focused.

We provide Skype for Business as part of One Cloud Microsoft – delivered from our data centres on a per user, per month basis, together with SharePoint and Exchange – and, if you prefer, Office 365.

We can offer you:

• a single global price including user, shared connectivity to the platform and centralised PSTN breakout
• data centres around the world - geographically separated in North America, UK and Asia Pacific - managing 340k+ users.
• the ability to add extra cloud services over shared access such as contact centre, recording and monitoring.

And we’re a lead global MyAdvisor (FastTrack) accredited partner, a Global Microsoft Partner, and can integrate with Office 365.