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Cisco cloud contact centres

A scalable, multi-media cloud contact centre solution on a pay-as-you-go basis.

BT reference Cloud Contact Cisco
Category Cloud contact centre

A scalable, multichannel contact centre allowing you to scale the number of agents you need quickly, while only paying for what you use on a per agent, per month basis.

Cloud Contact Cisco is built to handle large volumes of customer interactions but it’s also flexible enough to get you started quickly with only 50 agents through a single, easy-to-use multimedia interface.

Network your back-office experts into the front office environment so that your customers with complex needs are directed to the people best suited to deal with them.

We make it easy to have your contact centre in the cloud, making your organisation more customer-focused.