But unified comms is often complex, typically comprising technology from multiple vendors. And as complexity increases you have less visibility, which means any troubleshooting takes longer and is more difficult.
What if you could have a suite of dashboard displays showing your voice quality, service availability and device status at all times?
And what if it was available on a pay-per-user, per month model with fast deployment?
With no upfront costs, you could see what bandwidth you have available to help decide whether your existing network can cope with more traffic or new applications. And your users would have a better experience, with potential issues being spotted and addressed before they affect service.
You could also see adoption and usage trends and identify solutions to help increase adoption of your unified communications investment.
One Cloud monitoring is an experience management solution for even the largest unified communications environments.
Our solution with IR Prognosis:
Helping your people get started with the new cloud technology you've invested in is crucial - that's why we've made it the key focus of our service delivery.
Our highly experienced team of user adoption consultants and training specialists will work closely with you to put together the right programme for your needs. This’ll help increase satisfaction amongst users, improve the service launch experience and accelerate adoption as users embrace and learn to evolve with the new service.
We’ll help your people understand the change they’ll experience, create awareness of the service and educate them. We provide you with expert advice on how to launch successfully, share assets to help engage your users and provide training
With our proven methodology and experience, we’ll help you and your people get the most value from the cloud technology you’ve invested in.