Use Case · 24 Apr 2018

Get end-to-end visibility of your infrastructure

For a great user experience, you need a well-performing network.

Overview

To maintain an agile, well-performing network, you need visibility of how your systems are performing end-to-end.

But unified comms is often complex and involves multi-vendor technology. And as complexity increases, your visibility can be reduced and troubleshooting can become lengthy and difficult.

What if you could have a suite of dashboard displays showing your voice quality, service availability and device status at all times? And what if it was available on a pay-per-user, per month model with fast deployment?

Then, without upfront costs, you could see what bandwidth you have available to help decide whether your existing network can cope with more traffic or new applications. And your users would have a better experience with potential issues being spotted and addressed before they become service-affecting.

You could also see adoption and usage trends and identify solutions to help increase adoption of your unified communications investment.

Explore our products

We have a range of products and services to help you connect and protect your organisation. Browse our full range of products

One Cloud monitoring is an experience management solution for even the largest unified communications environments.

Our solution with IR Prognosis: 

  • gives you a real-time dashboard view over multi-vendor technologies
  • knows when issues occur and resolves them before they become business-affecting
  • simplifies troubleshooting with granular call quality data, analysis and historical data
  • has no upfront costs, no need for any onsite equipment and is available on a pay-as-you-go model - per user, per month
  • optimises performance and provides a complete end-to-end view of your environment for a superior quality user experience
  • supports multiple vendors and technologies across UC, contact centre and web.

Want to know more?

Get in contact with one of our experts to discuss your needs

Contact a specialist

Our One Mobile secure devices solution helps you secure, monitor, manage and support the company-owned and employee-owned mobile devices deployed across your organisation, including smartphones, tablet computers and mobile phones.

It gives your employees secure access to work e-mail and content, lets them see, edit and share documents on the move and keeps work-related content separate to personal information. It enables you to set policy controls around how these everyday tools are used, keeping the device, your employees and your business safe, and lets you take remedial action when it’s needed.

Want to know more?

Get in contact with one of our experts to discuss your needs

Contact a specialist

Digital collaboration can change the way your organisation communicates, shares information, and works together.

But you need to understand where you are today, what your users need and how to get the most from it.

Our consultants can:

  • collect existing data about current tools, supporting models and technical architecture
  • assess your stakeholder needs and how your current infrastructure supports you, as well as share market trends and best practice
  • define a technology and operational roadmap
  • create a business case, including total cost of ownership
  • develop a user adoption training plan to drive up engagement and buy in with your users.

Want to know more?

Get in contact with one of our experts to discuss your needs

Contact a specialist

Through a self-service portal, you get the tools, resources and flexibility – to put in place perfectly tailored cloud solutions to meet the practical challenges of your business.

Cloud Compute gives you:

  • flexible commercials - you only pay for what you use
  • more speed and agility - create or change your service in response to new demands in seconds
  • flexibility and scalability - scale your public and private clouds to match your changing needs, and bring in new applications as you need them
  • enterprise class security and less risk
  • data sovereignty – you know where you data is hosted at all times, in a location your choice.

Want to know more?

Get in contact with one of our experts to discuss your needs

Contact a specialist
Contact

Would you like to talk to a specialist?