Terms and conditions
Below are the terms for some of our main services.
General Terms (GTs) – Services for use in the UK are sold under the General Terms. The contract comprises the General Terms and the Schedules for the specific services being purchased. The Schedules detail the product specific terms and are set out below under the heading ‘Schedules for Services sold under the General Terms’. Some products will also have an additional Annex, which can be found under the same tab. If you have bought a Service under the EE Mobile Schedule to the General Terms, additional terms apply and are available or referred to under the “BT Terms” tab at www.ee.co.uk/businessterms.
If you cannot find the service you are looking for under the General Terms, you may find it under the Product Services Agreement (PSA), which comprises the Product and Services Agreement, Services Schedules and Service Annexes.
Further related information can be found on our BT Business Terms and Conditions page.
If the product terms you require are not listed on this website, or if you are unsure which product terms apply to your Service, please contact your account manager.
Changes to terms – changes to Purchased Equipment terms effective from 1st January 2021 can be found here.
BT Security
BT Connect
BT Contact
BT One
BT One Mobile
BT Compute
Equipment
Mobility (BT Field Force Automation)
Other
Reseller Terms
BT Connect annexes
BT One annexes
BT Security annexes
BT Contact annexes
BT Compute annexes
Mobility annexes
Other annexes
Annexes
BT Contact