Terms · 20 Apr 2018

Managed Service from BT

The new General Terms were launched on the 19th February 2016 and will replace the Managed Service from BT Contract.

The General Terms

A set of Terms and Conditions under which we will trade with you for the services described in your Order.

Service Schedules

A set of service specific Schedules under which we will trade with you for the services described in your Order. To make things clearer, the Service Schedule has now been split out into separate Service Schedules for each product set as outlined below. The Network Service Schedule to the General Terms has been split out further for each network service.

Managed Service from BT Schedule to the General Terms (will apply to all Orders)

Network Service Schedules to the General Terms:

  1. Business Port
  2. BT Internet Connect
  3. BTNet Port Only
  4. MobileXpress
  5. BT MPLS (Marketed as IP Connect Global)
  6. DataStream
  7. ADSL Managed Service
  8. ISDN2E
  9. ISDN30
  10. PSTN
  11. VPN (Cellstream, IP Clear – Marketed as IP Connect UK, IP Converge)
  12. Leased Line
  13. CoS
  14. Managed MPLS Extranet Service
  15. Ethernet Connect UK
  16. Etherway Services
  17. Multi Service Business Access (MSBA)
  18. BT Wireless Access
  19. WES Aggregation Service
  20. BT Locate Rack
  21. Enterprise Connect
  22. Enterprise Broadband
  23. BT Wi Fi
  24. Guest Access
  25. Internet VPN

Security Schedule to the General Terms

Equipment Schedule to the General Terms

LAN and IPT Schedule to the General Terms

Applications Schedule to the General Terms

Resilience Schedule to the General Terms

Previous versions of Terms and Conditions

Previous versions of Terms and Conditions can be viewed here.