Global Wholesale

Message from Damien Staples, VP, Global Wholesale Voice and Roaming, BT


28 April 2016

Damien Staples

Blogs by author:  Damien Staples , Vice President, Global Wholesale Voice & Roaming, BT.


I am delighted to announce today some exciting changes relating to the way BT will work with you going forward.

Most of you would have been following our recent acquisition of EE in the UK (visit It has been a busy start to our financial year as we work to integrate EE’s 12,000 strong work force across BT Group. Naturally, the acquisition of EE has provided us with a unique opportunity to reflect on the way we serve the global carrier segment and to make some structural changes to ensure that we bring together the components of our organisation that serve you, our global carrier partners.

To that end, I will now head up a new unit, centered and managed out of London, responsible for BT’s end-to-end wholesale voice and roaming portfolio. My new team brings together the global wholesale voice business that sat within GTM historically, our UK IDD business from BT Wholesale in the UK, and the roaming functions from EE. I will look after all sales, commercial, product, governance and operations that support voice and roaming globally to provide you with a ‘one-stop-stop’ for your voice and roaming services with BT. My unit roles up into Chet Patel, President for Portfolio, Propositions & Marketing.

I am delighted that Matthew Chandler has joined us from Colt to head up all global voice sales (replacing Kai Thiel); and that Camille Houery has joined my team from EE to continue in her role leading all commercial relations for EE’s roaming business. In addition to Camille and her team, we are fortunate to welcome Dhiraj Wazir who will head up interconnect and enablers for our roaming business as he did for EE previously. Dhiraj’s role will now encompass decisions relating to the BT roaming platforms and how he will be looking at how we bring these services together in the coming weeks.

Sofia Vaz Pires remains in-post looking after governance and product development; and I’m pleased to welcome Anthony James to my leadership team, who joins us from BT Wholesale heading up commercial operations for voice.

All non-voice/non-roaming business will now be managed by our regional teams, and they become your first point of contact for non-voice/non-roaming services. Alex Leroux-McCarroll remains in post heading up the business for Asia-Pacific, Middle East and Africa based out of Singapore, Corbett Whitton continues heading up the business for the US and Canada, based out of Denver USA, and Alex Ingles heads the business for Latin America, based out of Brazil. We are reviewing our structure in Europe and expect to make announcements there shortly.

I’d like to take this opportunity to thank Andrew Dodsworth and Kai Thiel who have taken this opportunity to move into new roles within the Group.

I look forward to discussing how our new structure and approach will help to grow our business with you. Should you wish to book time at ITW please write to us.


Damien Staples
Vice President, Global Wholesale Voice and Roaming, BT


Damien was appointed as the Vice President of Global Wholesale Voice and Roaming business in April 2016, following 2 years as General Manager Business development. As General Manager of business development, Damien was responsible for all services provided on the BT Global IP Exchange and associated international-switching platforms. He also developed and commercialised value-added services (LTE, wi-fi, HD voice) to generate new revenue streams.

Previously Damien was at BT Wholesale, where he headed the strategy team, advising the CEO and Executive Board on strategic and operational issues.

Before joining BT, Damien spent five years with GE Capital in the United States. He previously worked for Telstra and for AXA Asia-Pacific Holdings in his native Australia.

Damien holds a Bachelor of Business Systems from Monash University, Melbourne, Australia, and an MBA from the London Business School.

In his spare time he enjoys cycling, travelling, and volunteering for charitable causes, including Crisis UK.