Make the Digital Possible - Dubai
Dubai, United Arab Emirates
31 January 2017
The term digitalisation reflects the way digital media and platforms influence the restructuring of the economy, society and culture. In a corporate context, digitalisation can be used to describe the process of using digital technologies to change the way we engage with customers, how we develop products and solutions and the way in which business models are changing.
You are invited to attend our event titled “Make the Digital Possible” on Tuesday, 31st of January at the Burj Al Arab Hotel in Dubai. During this half day event, you will have the opportunity to attend to a series of sessions exploring themes such as the impact of digital, ways of competing in the digital economy and trends to watch (IoT and Blockchain). More details on agenda and speakers will follow.
31st of Janurary, 9:00am-12:00pm
The Burj Al Arab Hotel, 27th Floor, Al Falak Ballroom
In the meantime we thought you’d like to see some examples of how digital technologies are enabling companies to make transformations for their customers, business and employees, and we've pulled out a few in particular that are particularly interesting.
Chris was appointed in August 2015, and reports to the CEO, Global Services.
Chris is the CIO for BT’s Global Services division, which provides networked IT services to some of BT’s biggest customers – located in more than 170 countries around the world. Leading a team of solutions architects and engineers specialising in delivering complex contracts, he’s responsible for driving innovation and the technical elements of BT’s service delivery to these customers.
Prior to this, Chris was the CIO of Openreach Service Delivery, where he was accountable for defining and delivering the technology strategy needed to transform the engineering experience and customer service. This stretched across a workforce of 18,000 engineers and more than 33 million end customers across the UK access network.
Chris has a wealth of experience delivering technology transformation across all lines of business in BT Group. He previously held roles leading customer service and cost transformation in Global Services; delivering the BT Wholesale network capabilities that underpinned the launch of BT Vision; and integrating and testing the IT platform that supported the launch of BT Mobile.
Prior to joining BT, Chris worked as a software developer in the mobile industry.
Chris holds a degree in Electrical Engineering from Queens University, Belfast, and an MSc in Major Programme Management from St Hugh's College, Oxford University. Chris is married with two daughters, and lives in Belfast.
BT’s “Make The Digital Possible” innovation roadshow brought together business leaders across the Middle-East to address the challenges and opportunities of the post-oil economy.
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