21 March 2017
Blogs by author: Global Services, We’re a leading global business communications provider
As the insurance industry makes the shift to digital, customer service and business agility are increasingly important in order to stay ahead of the competition.
Today’s insurance customers want timely, personalised service, on a par with the best online retailers. But insurers also need to focus on properly managing data from IoT devices, improving scalability, increasing innovation and more.
These challenges mean many insurance service providers will need to fundamentally transform their IT capabilities in order to create a complete, innovative and dynamic network. Find out more about the challenges these companies face in 2017, in our infographic below.
And for more information about how insurance companies can navigate the digital world of 2017 and beyond, take a look at our white paper.