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BT’s Customer Experience Centres

Our Customer Experience Centres (CECs) allow you to see how technology can transform your organisation.

Our Customer Experience Centres (CECs) allow you to see how technology can transform your organisation.

Technology is transforming the world. It will transform your business too.

Digital technology is moving at a dizzying pace. As users, we’ve adapted to that pace, but as businesses, it can be harder to keep up.

How do you successfully adapt quickly, stay secure, keep costs down and seize new opportunities, when the landscape’s always changing?

Come to one of our state-of-the-art Customer Experience Centres and see for yourself how you can fast-track and future-proof your global digital business in an interactive, live environment. We’ll guide you on your digital transformation journey, showing you the tech that’ll help you:

  • move to the cloud
  • turn collaboration into part of your culture
  • transform your customer service
  • simplify your network securely.

Our four key areas

We have a variety of demos to showcase our technology. We’ve invested in innovation that covers all major aspects of a business’ architecture, categorising demos into four key areas, all of which are delivered by our team of experts.

What our CECs offer

Our CECs showcase our forward-thinking technological developments across multiple industries, including robotics, smart cities, software, and even virtual reality. All supported by our unrivalled 5G capabilities.

It’s why the world’s biggest companies turn to our services, platforms and partners to connect and protect what matters most. This includes:

  • 1.6 million users hosted on our Unified Comms platforms
  • 60 million tonnes of CO2 being saved by customers by 2030
  • 2 million cyber-events processed per second.
people working in office

How our technology can help you

Our technology can help you:
 
  • increase business agility and innovation through the move to cloud
  • manage risk and secure what matters most
  • enhance productivity with seamless employee collaboration across multiple technologies
  • accelerate your transition to a more sustainable world using our partner ecosystem.
     

When you come to a CEC, your account manager and CEC team will tailor your visit so you get to see things relevant to your organisation's digital future.

Our UK locations

London
One Braham
Braham Street
London
England E1 8EE

Google Maps location

Ipswich
Adastral Park
Martlesham Heath
Ipswich IP5 3RE

Google Maps location

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Our AMEA CECs

Discover what we can do for your organisation at our Customer Experience Centres in Asia Pacific, the Middle East and Africa (AMEA).

Our AMEA CECs

Discover what we can do for your organisation at our Customer Experience Centres in Asia Pacific, the Middle East and Africa (AMEA).

Hong Kong skyline

Our AMEA CECs

Discover what we can do for your organisation at our Customer Experience Centres in Asia Pacific, the Middle East and Africa (AMEA).

Hong Kong skyline

Our AMEA CECs

Discover what we can do for your organisation at our Customer Experience Centres in Asia Pacific, the Middle East and Africa (AMEA).

Hong Kong skyline

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