My Account

BT's online services make it easier for you to manage your account, whenever you like and wherever you are.

BT's online services

My Account support & service desk

If you are you having a problem and need some help then please contact the My Account Servicedesk.

My Account overview

See how you can manage your services online with My Account.

My Account is getting even better

A new and improved user experience for incident management on My Account

My Account FAQs

We have a full list of frequently asked questions and answers to help you use My Account.