Improved operational efficiency

BT for Retail

Contact us

Transforming your network to optimise the customer, employee and supplier experience

Today a reliable and scalable infrastructure is critical.  It is needed to successfully create a seamless customer experience, to drive operational efficiency throughout the organisation, and to communicate effectively with stores, distribution centres, head office/regional offices, suppliers and partners. 

It allows you to ensure the right goods are in the right place at the right time, with the flexibility to easily securely scale service up and down, and also to expand into emerging markets around the world. It also enables you to improve conversion and increase sales.

You can no longer rely on a complex array of disparate and costly networks provided by multiple vendors. Slow running systems that hinder sales colleagues may prove costly in terms of lost customers. And in this digital world, a network failure will be instantly visible to customers.  It would mean critical downtime not only in store but online and therefore an instant loss in revenue.

Enabled by first class Dynamic Network Services from BT Connect and the best connected cloud provider from BT Compute, we can give you choice, control, and flexibility.  Helping you deliver operational efficiency to optimise and differentiate the digital store, employee and supplier experience.

We can help you:

  • Use real-time insights to drive operational efficiency - to deliver key information to the digital associates devices to improve operational efficiency and deliver better customer engagement and to increase sales.
  • Share data and work with existing applications – provide you with the ability to connect easily and securely to the applications and data you need, wherever you need
  • Optimise and consolidate your infrastructure - to allow you to extend your infrastructure and its benefits out to your stores, distribution centres, headquarters, regional offices, contact centres, partners, suppliers as well as into new markets and geographies.
  • Ensure priority over the network for business critical applications – providing peace of mind and continuous service.