BT Diamond IP
BT Diamond IP
BT Diamond IP backs up its award-winning IP management products with the vast resources and global presence of BT. BT Diamond IP professionals are available to provide a variety of services to enable you to realise the maximum benefit from your IPControl Sapphire deployment. From planning your deployment to migrating from a legacy IP management solution, and from classroom or on-site training to ongoing operation support, BT Diamond IP is there to make your smart choice even smarter.
Extensive product training is available to educate you and your team on the rich feature set available to you with our IPControl and Sapphire products. Standard week-long classroom training is provided bi-monthly, with hands-on lab exercises. Ad hoc scheduled training at your facility is also available on a variety of IP address management topics. We also offer free technology training through our whitepapers and videos.
BT Diamond IP operates a comprehensive Technical Assistance centre with a variety of service offerings to support our software products. We offer telephone and email support for problem resolution and operational assistance, as well as product patches, upgrades, and technical bulletins.
Support Numbers: TAC: +1 610 321 9085
Main Numbers: (Exton, PA)
Direct: +1 610 321 9000
Fax: +1 610 321 9004
Login to our customer support system.
To reach technical support via email, contact firstname.lastname@example.org.
The level of BT technical support is great. If we do have an issue the BT team responds quickly and effectively.”
- Paolo Da Rosa, Network Architect, University of Pisa
Our services are available globally.