Value Add analytics

A range of analytics services to help you better understand your call spend and structure.

BT One

Call traffic monitoring

BT Call Tracker

Are you missing incoming calls, and how much is this affecting your customer experience or costing you in missed opportunities?

Consolidated BT billing

BT OneBillPlus

Multiple bills are a hassle. We’ll deliver a single bill to help you improve efficiency and identify cost savings.

Inbound Analyst

BT Inbound Analyst

A dynamic data mining and analysis tool that enables you to evaluate and improve the inbound telemarketing call experience.