Value Add analytics
A range of analytics services to help you better understand your call spend and structure.
Find a Product or Solution :
BT Call Tracker
Are you missing incoming calls, and how much is this affecting your customer experience or costing you in missed opportunities?
Multiple bills are a hassle. We’ll deliver a single bill to help you improve efficiency and identify cost savings.
BT Inbound Analyst
A dynamic data mining and analysis tool that enables you to evaluate and improve the inbound telemarketing call experience.