The Digital Possible in financial services.
Miami, Florida, United States
11 - 12 October 2016
BT’s business consulting practice helps complex financial organizations like yours embrace their Digital Possible – and realize their visions for Customer Experience.
The industry challenges you’re facing are complex and cross multiple disciplines and organizations…
You already know that a key differentiator for your business is to embrace digital as the foundation of your customer experience strategy. But where to start?
The BT Advise CX business consulting practice brings a breadth of experience to help you address these challenges. We are a group of specialized consultants with an average of 23 years’ experience in CX strategy, industry best practices and technologies. We support our FS clients in a myriad of ways:
Why look to BT for business consulting?
BT has the global expertise to provide the platform, tools and people to support you. We have served the financial services market for over 30 years with more than 25 years of experience in working in multi-channel environments.
We look forward to meeting you at the CX Exchange - to learn more about your specific challenges and to talk about how we are helping companies like yours navigate emerging CX trends, the demands of the customer, and the transformation of their business to achieve their Digital Possible…
Kaitlyn Stott, Practice Director Customer Experience
Over 20 years’ experience in a spectrum of environments
Kathi Gurin, Principal Consultant, Customer Experience
23 years’ experience in CX strategy, technology and business consulting