Thought leadership dinner for the aviation industry

BT Tower, London, United Kingdom
02 February 2015

Register your interest now
Attend our thought leadership dinner to hear from industry experts talking about what customers expect and technology innovations
BT Tower, London
United Kingdom

Beyond the cloud thought leadership dinner

The Future of Passenger Experience…

Exclusive BT roundtable for Airlines

BT Global Services will host an ‘invitation only thought leadership roundtable dinner’ for senior executives taking place at the BT Tower in the heart of London on the evening of Monday 2nd February 2015, following the first day of FTE Europe 2015. 

BT work in partnership with some of the major global airlines, including Etihad Airways, Emirates Airline, Lufthansa, Singapore Airlines, Air China and many more. We’re delivering solutions designed to enhance customer experience and improve collaboration across their organisations.

Invited guests to the roundtable will hear how the creative use of technology is shaping the future of passenger experience.

During the event we will be joined by a panel of experts to create a thought provoking discussion on the role of technology to create that human interaction between airlines and their passengers.

Why this event is not to be missed?

  • Networking with some of BT’s thought leaders in the field of customer experience, unified communications and big data analysis
  • Be the first to hear about some exclusive unpublished research that looks at the future of the contact centre in an era of customer autonomy and automation, and how organisations use and abuse social media
  • Connect with Peers and listen to senior executives from other airlines sharing their experience on delivering  passenger expectations and from practitioners of customer service transformation

We’re offering a unique opportunity…

  •  As Platinum sponsor of FTE Europe we have secured a 25% discount on delegate rates if you register to attend the BT roundtable dinner
  •  We are also offering a limited number of bespoke consulting workshop for your team enabling you to work with BT’s innovation experts

This is an invitation only event with restrictions on the number of people that can attend. Please register your interest to attend now by completing your details here.

Travel Experience of the Future

Today's airline passengers expect a seamless and pain free experience from the minute they start planning a trip. View this video to find out how BT's mobility and collaboration solutions can enhance the customer experience and improve business performance.

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