NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde:More agile patient care at Scotland’s newest hospitals

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Unified communications technology from BT powers NHS hospital designed for today and tomorrow

Acute health services transformation

Building the new Queen Elizabeth University Hospital and the Royal Hospital for Children was set to transform acute health services in the region. Each detail of its design offered new and more sustainable ways of working. A major challenge for Karen McSweeney and her team, however, was to introduce state-of-the-art systems that would also leverage legacy investments across NHS Greater Glasgow and Clyde.

BT delivered the unified communications and collaboration platform to perform that masterpiece of integration. With the project completed on time and on budget, Karen was able to provide the mobility tools needed for exceptional standards of healthcare.

Karen McSweeney, Telecommunications General Manager, NHS Greater Glasgow and ClydeAs our current provider and to ensure leverage of our existing estates, we considered BT to be the only partner that could deliver the low risk, seamless migration we demanded. Its experience and attention to detail was instrumental in the smooth delivery of what was a very high-profile project.”
- Karen McSweeney, Telecommunications General Manager, NHS Greater Glasgow and Clyde

Fast facts

  • New hospital needed state-of-the-art unified communications integrated with legacy technology
  • Avaya Aura® Communications Manager serves 6,300 extensions
  • 2,000 Wi-Fi handsets for mobile staff across all disciplines
  • Fully interconnected with the NHS Scotland national voice network
  • Resilient platform underpins agile working ethos
  • Forms the blueprint for wider infrastructure rationalisation

Protecting your existing investment

Offering a wide range of cloud-based and onsite unified communications solutions for network evolution, BT stepped forward to help develop a technology roadmap.

Enhanced collaboration for greater efficiency

The BT-supplied Avaya Aura® Communications Manager is equipped to support productivity-enhancing unified communications and collaboration apps like instant messaging and presence as well as softphone clients for laptops and tablets.

Industry understanding

With unparalleled knowledge of the challenges and opportunities inherent in the fast-moving healthcare environment, the BT Health team has the experience and expertise to help clients get the best from today’s technology.

Supplier-agnostic solutions

BT One Cloud makes it easy to set up unified communications across multiple sites, so straightaway you can start saving and working more effectively. Partnering with world-leading companies like Avaya, Cisco and Microsoft, we deliver tailored solutions to match precise needs.

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