BT's online services make it easier for you to manage your account, whenever you like and wherever you are.
BT's online services
See how you can manage your services online with My Account.
If you are you having a problem and need some help then please contact the My Account Servicedesk.
If your issue is urgent please don’t use this form but call the helpdesk on the numbers provided in the FAQ page listed below.
A new and improved user experience for incident management on My Account
We have a full list of frequently asked questions and answers to help you use My Account.
Learn about your control panel to see how it can easily manage the orders, faults, and inventory of your BT products.
BT Analyst Converge is a powerful, online billing analysis tool giving immediate access to your BT OneBillPlus data.