Personalise your experience

Get the latest insights relevant to your sector.

BT Managed Event Premium Services

BT Event Call

BT Managed Event Premium is a booked audio meeting service, managed by a BT Event Operator who can control features and provide assistance during the event to make the meeting run smoothly. Managed Events are designed specifically for larger meetings from 40 to 2500+ participants, ideal solutions for high-profile meetings and important announcements, such as investor relations calls, all-hands calls and HR announcements.

BT Event Call is ideal for formal meetings and mass communications to large audiences, such as:

  •  multinational meetings
  •  company announcements
  •  training courses
  •  global financial reviews
  •  project progress meetings
  •  seminars and lectures.

All you need is a landline or mobile phone — preferably with a tone-dialling facility for each participant. (To use webex with BT Managed Event you will need a pc or Mac)

BT Managed Event Global Access enables people from over 70 countries to join a booked meeting by using a local dial-in number.

With BT Managed Event Premium, you benefit from the services of an expert event management team to help you before, during and after the meeting. They will help with scheduling, greeting, and connecting participants, as well as managing any Q&A sessions.

  • Security improved with unique passcodes for the chairperson and Participants for each meeting
  •  BT Co-ordinator assistance, as required
  •  The BT Operator can conduct a private, secure speaker subconference with only the Chairperson and Speakers to discuss any key items, messages etc. before the main call starts. The participants in the main conference will join with music on hold until the chair is ready for the call to start
  •  Q&A: Typically used after a lecture or a presentation, Participants can use their telephone keypad to signal that they wish to ask a question. The questioner’s identity is displayed to the BT Event Manager who allows questions to be asked
  •  Lecture mode: Mute all lines, apart from the speaker's, to reduce background noise
  •  Webex meeting: Add a visual element to your meetings by using webex conferencing to complement your BT Managed Event Premium conference Call — share documents and presentations
  • Audio or webex recording: The Managed Event audio meeting will be recorded and made available 24hours after the event.
  1.   Managed Event Premium Instant Entry (Automated): Users enter a one-time-use passcode for immediate entry into the call. This is the most popular type of service and entry method use to join a managed event
  2.   Managed Event Premium Instant Entry with Pre-registration: In addition to Instant Entry, participants register online and are given a 5 digit unique PIN, allowing you to collect information before the call
  3.  Managed Event Premium Meet & Greet: Participants dial-in and are entered into a queue to be answered by an operator; they are asked for their passcode and any required information before joining the call.

Yes. The BT Event Team can schedule a Webex event centre meeting with a BT Managed Event Premium service and also we can manage the webex features during the meeting. (Please note the webex event centre site will need to be a webex site provided and managed by BT)

Help desk phone numbers

Please browse our guide and if you can't resolve your questions, contact one of our global helpdesk advisers.