Personalise your experience

Get the latest insights relevant to your sector.

Set up your computer

Download and install the Dolby Voice plug-in

To start or join a BT MeetMe with Dolby Voice meeting with a computer, users must install the Dolby Voice plug-in and configure their headsets. Once installed, the user will be able to join any BT MeetMe with Dolby Voice call and test their headsets at any time.

Tip: Plug in your headset before starting. It will give your computer time to find your new device.

  1. Go to downloads section.
  2. Follow the instructions to download and install the Dolby Voice plug-in
  3. Restart your browser
  4. Test your headset

The following headsets have been tested by Dolby and approved to work optimally with the BT MeetMe with Dolby Voice plug-in:

  • Jabra®: BIZ 2400 Duo, Evolve 40 UC, UC Voice 750 Duo, UC Voice 550 Duo, BIZ 2300 Duo, BIZ 2400 II Duo, Evolve 30 Stereo, Evolve 80 Stereo
  • Logitech®: H570e, H650e, HD Webcam C310
  • Plantronics®: C320, C320M, C325, C325.1, C325M, C325M.1, C520, C520M, C720, C720M, C725M, Voyager Focus
  • Sennheiser®: SC 60, SC 60 USB CTRL, SC 260 USB, SC 260 USB CTRL, SC 260 USB CTRL II

Other headsets may work, but are not supported.

Troubleshooting: If you can download the Dolby Voice plug-in but not install it, contact your IT administrator and check that your computer is permitted to install software without an administrator login.

If you still experience issues with the installation, please contact the Help desk.

Set up your smartphone

  1. In the app store, search for BT MeetMe with Dolby Voice or tap the relevant badge for your device:

Requires iOS 9.0 or later.
Compatible with iPhone,
iPad, and iPod touch. 
Requires Android 5.0 and up
  1. Launch your app and complete the first time setup

  1. If you have a BT MeetMe with Dolby Voice account, enter your chairperson account details. You can find your chairperson passcode in your new account email. Your associated email address is where you received your new account email.

Help desk phone numbers

If you need further help, please contact one of our global helpdesk advisers.