Andrew Small is Director of Voice and Digital Workplace at BT.
Andrew leads the teams responsible for our portfolio management, strategic alliances and innovation for meetings, calling, voice, WLAN, 5G and contact centre.
Prior to this, Andrew held various portfolio positions with us in the unified communications, collaboration and contact centre markets and especially focused on growing the cloud services within these portfolio areas. He joined BT as CEO of both of our CRM businesses within the start-up and ventures portfolio.
Before joining BT, Andrew worked for Danish and German technology companies as country manager and in consulting roles. He was also managing director of a B2B marketing consulting and analytics business for seven years.
Andrew has an engineering degree and PhD from Leeds University.