Whitepaper · 24 Nov 2022

CPaaS: beyond the hype

As the hype fades where’s the value coming from?

As the CPaaS hype fades, questions arise over where the industry will find future value – and two trends emerge:

  1. enterprise customers are starting to request features beyond application-to person
  2. classic CPaaS services are finding a new market for an ever-increasing savvy mid-market.

Alessandro Adriani, co-authors a paper with Arthur D Little exploring how telecom operators can realise value in CPaaS.  Download the paper now.

Please complete your details to download the whitepaper

Error message
Fehlermeldung Please enter your first name.
Fehlermeldung Please enter your last name.
Fehlermeldung Please enter your organization name.
Fehlermeldung Please enter the job title.
Fehlermeldung Please enter your email address.
Information provided will be treated in accordance with our Privacy policy
You have previously registered interest in receiving communications from BT