What's new?

• Multiple Identity Providers for user authentication. This feature enables you to configure multiple Identity Providers (IdP) in your organization for user authentication.  You can create a routing rule for a domain or for a user group. This feature supports SAML, Open ID Connect, and Webex Identity based IdPs and is only available for organizations with Webex Extended Security Pack.

• Predefined settings templates for Education with custom settings for students or teachers are now available. Check Cisco’s article on Use predefined settings templates to learn how to use this feature.

• Control Hub as a Coach feature can guide you in setting up your environment so your users get the best experience. Once the environment is set up, you can see how the adoption of Webex is going, as well as being guided through making your environment secure.

• Save a transcript without recording a meeting. Follow Cisco’s article on Save a transcript in a meeting to learn how you can enable this feature for your meeting participants.

• Settings override in Control Hub. Administrators can enable meeting settings override and use existing settings templates to enforce meeting policies for specific hosts. This means that when the host initiates a meeting, all participants follow the host's policy rather than their own. This feature only applies to internal meetings. For more information, see Configure settings templates and Collaboration restrictions for Webex Meetings in Control Hub.

• Bring your own key feature gives you the responsibility for managing your customer main key lifecycle and prevents Webex from being able to decrypt your content. To learn more about customer main keys and how they work, go to Cisco’s article on Manage your own customer main key.

• Add an audio watermark for security to meeting recordings with the Webex Meetings Pro-End to End Encryption VOIPOnly session type, which allows you to identify who shared the recording externally. To learn more about this feature, go to this page.

• Save or clear in-meeting chat after a meeting. If in-meeting chat is turned on, you can choose whether the chat is automatically saved or cleared after the meeting. This is an organization-wide setting that applies only to your sites on our Video Mesh-ready platform. You cannot apply it on a site-by-site basis. For more information, go to Save or clear your organization's in-meeting chats after a meeting help article.

• User sign-in and sign-out logs enable administrators to collect user sign-in and sign-out logs across all Webex applications. These logs are available to full admins and compliance officers through APIs. To learn more, follow Cisco’s article on Log and analyze user sign-ins and sign-outs.

• Enhanced integration between MS365 groups and teams in Webex comes in handy if you are synchronizing users from your on-premises Active Directory. Previously you could only do it if you synced users directly from Azure AD. This is a benefit to your organization if you are using both Azure AD and AD on-prem, especially if you already use Directory Connector to synchronize users to Webex from AD. Read how to Integrate teams in Webex with groups in Microsoft 365 and how your Webex App users can Connect a Microsoft 365 group to a team.

• Locations in Control Hub. Locations allow you to organize users and rooms based on physical location. Customers can configure both calling and room management functions into the same location. For more information, go to Locations in Control Hub help article.

• Persistent web apps on Cisco Room Navigator. Running a third-party web application on a Room Navigator lets you integrate your company's custom solution for managing room bookings and communicating workplace guidelines and information. The app that you select displays on the Room Navigator’s entire screen, replacing the RoomOS user interface, and it can’t be dismissed by end users. For more details, see Configure a persistent web app on Room Navigator.

• Recommend Embedded Apps. Control Hub administrators can tag up to 3 embedded apps as Recommended. Recommended apps will show in the Suggestions for you section of Webex. For more information, see Embedded apps in Webex Cisco article.

• Group Management. You can now create groups and add members in Control Hub without having to synchronize groups from Active Directory or Azure. For more details, refer to Group management.

• Permanently delete Webex users who were synced from Active Directory. Once you have deleted users in Active Directory, you can immediately delete them in Control Hub to free up unused licenses without waiting for the seven day safety period to expire. The help article Delete a user from your organization in Control Hub provides you with more details on this feature.

What do you need to do?

• Review the above features
• Bookmark our website so you don't miss out on updates and actions you may need to take. You can also register your details to receive future Webex service notifications.