Personalise your experience

Get the latest insights relevant to your sector.

Service updates · 03 Aug 2023

Cisco Webex Latest Release - 43.8

Overview

Your Webex service will be upgraded to the Latest release 43.8 according to the Cisco Webex maintenance schedule.

Summary of the upcoming release is below. 

For users

Pre-meeting experience

  • User Hub on Webex sites.* User Hub was previously Webex sites, but with new features and improvements to the user experience. It’s now the single destination for user-specific settings for Calling, Meetings, and Devices. User-specific Meetings, Calling, and Device settings from settings.webex.com, myaccount.webex.com and CUP have been incorporated. User Hub also provides updated Profile and Settings tabs:
    • Updated Profile management replaces My Profile.
    • Settings now include new options for Meetings, Calling, and Devices.
    • It’s available for all Enterprise and Online customers, free or paid in 43.8. It can be accessed by using the existing sites URL or by going to user.webex.com directly.

Webinar and webcast experience

  • Webcasts now support Kollective eCDNs. Starting in 43.8, webinars in webcast view now supports Enterprise Content Delivery Network (eCDN) from Kollective which dramatically improves the streaming experience for hybrid users. This revolutionises the way organisations across the globe engage with their audiences, by delivering seamless and high-quality Webex webcasts at scale.
  • Closed captioning and transcripts now in webcasts. Starting with the 43.8 updates, webcasts include closed captioning and transcripts. 
    • Similar functionality as webinars
    • Available to all Webinar licenses
    • On desktop (Windows and Mac), mobile will be available in a future update.

Slido experience

  • Present Mode in Webex Meetings. When you launch a poll, a green Share button appears. When you click it, you instantly start sharing Slido Present mode to your participants. After you click Stop sharing, you’re no longer sharing Present mode with participants.
  • Slido spaces. Spaces allow you to categorise and share meetings with your colleagues automatically - without having to invite everyone manually. What’s more, you can say goodbye to an endless list of events in your dashboard. Spaces let you organise your events based on a meeting type, project, team or app. For more information, see Using Spaces to share events and collaborate.

Post-meeting experience

  • Improvements to recordings transcript accuracy.* Recording transcript accuracy is being enhanced. When multiple speakers are changing within a short span of time, the transcripts accurately represent the speaker.
  • Playback bar has been updated for the recording player. To improve the ease of playback experience, the playback bar for the recording player is being enhanced to prioritise capabilities that help users skim through a recording faster. This involves changing the position and icons of capabilities like playback speed, follow speaker, edit recording, and volume control for better access. These changes reflect in the recording player on the web and in Webex App.

*This feature is available on an independent release cycle. Check status.webex.com/maintenance to see when it’s available on your site.

Go here for more details on what's new in 43.8 Latest release.

Impact description and actions

  • Review the above features and inform your users.
  • Follow 'Next steps' below.

Next steps

Refer to the below resources for support through this upgrade process:

Bookmark our website so you don't miss out on updates and actions you may need to take. You can also register your details to receive future Webex service notifications.