Impact description and actions
1. Confirm whether your sites are:
- using any of the existing numbers listed below.
- configured for Webex Edge Audio.
2. If your sites are using any of the existing numbers, update your LUA scripts to route these new numbers through your Webex Edge Audio connection. Instructions for making these changes can be found in the Cisco Webex Edge Audio Customer Configuration Guide.
If you fail to update your LUA scripts, you won’t be able to use the new numbers.
3. After applying this change, inform your users to update their Webex meeting invitations scheduled prior to August 31, 2022, to reflect the new numbers listed below. The new numbers will be displayed when the meetings start regardless of when they were scheduled.
Country |
Existing Number |
One of these new numbers will replace existing |
|
Argentina - Toll |
+54-11-2039-7252 |
+54-11-5984-4008 |
+54-11-5246-8604 |
Argentina - Toll Free |
8002-667-572 |
0800-8000-192 |
0800-345-0970 |
Australia - Toll |
+61-2-8349-7086 |
|
+61-2-9338-2216 |
Australia - Toll Free |
1-800-161-359 |
1800-658203 |
1-800-517-285 |
Austria - Toll |
+43-1206-093-506 |
+43-720-815221 |
+437-203-800461 |
Austria - Toll Free |
0800-909-616 |
0800-297252 |
0800-041-072 |
Bahamas - Toll Free |
833-909-3705 |
1-800-389-0902 |
|
Bahrain - Toll Free |
8008-0422 |
8000-6032 |
8000-6497 |
Belarus - Toll Free |
882-003-210-446 |
882-00011-0850 |
8-820-0011-0975 |
Belgium - Toll |
+32-2-585-5784 |
+32 2894 8317 |
+32-262-00867 |
Belgium - Toll Free |
0800-89-263 |
0800-77651 |
080-058-727 |
Belize - Toll Free |
001-800-013-0060 |
001-800-013-0023 |
1-800-013-0197 |
Bosnia-Herzegovina - Toll Free |
0800 83051 |
Number will be deleted |
|
Botswana - Toll Free |
800-786-1095 |
0800-3006-552 |
00269-800-786-1055 |
Brazil - Sao Paulo - Toll |
+55-11-4700-8824 |
+55-11-3181-8557 |
+55-11-3878-8451 |
Brazil - Toll Free |
0800-047-4216 |
0800-892-2411 |
0800-724-8536 |
Brunei - Toll Free |
801-4628 |
801-4554 |
801-4557 |
Bulgaria - Toll |
+359-2-906-0924 |
+359-2-490-3063 |
+359-2-935-8689 |
Bulgaria - Toll Free |
0080-02-100519 |
00800-118-1100 |
0800-18025 |
Canada - Toll |
+1-514-395-0479 |
+1-416-915-9997 |
+1-438-239-7109 |
Canada - Toll Free |
1-833-951-2494 |
+1-855-818-5031 |
1-833-311-4102 |
Chile - Toll |
+56-2-2483-5908 |
+56-44-208-1218 |
+56-22-988-4902 |
Chile - Toll Free |
800-392-333 |
123-0020-6735 |
800-004-128 |
China - SC-6 |
86-400-6612-004 |
4008428147 |
400-919-6642 |
Colombia - Toll |
+57-601-441-9414 |
+57-60-13289123 |
+57-604-5905772 |
Colombia - Toll Free |
01-800-0129-446 |
01-800-5183-168 |
01-800-518-9653 |
Costa Rica - Toll |
+506-40-360-326 |
+506-4002-7562 |
+506-2539-7660 |
Costa Rica - Toll Free |
8007-942-084 |
0800-015-0720 |
|
Croatia - Toll |
+385-1-790-0330 |
+385-1-330-9343 |
+385-1-884-8051 |
Croatia - Toll Free |
0800-787076 |
0800-223231 |
0800-989-085 |
Cyprus - Toll |
+357-7778-8605 |
+357-24-030155 |
+357-22-232094 |
Cyprus - Toll Free |
800-91-096 |
800-96031 |
800-77-042 |
Czech Republic - Toll |
+420-2-3905-0676 |
+420 2288 82827 |
+420-22529-6924 |
Czech Republic - Toll Free |
800-050-809 |
800-701364 |
80002-3141 |
Denmark - Toll |
+45-43-333-405 |
+45 3272 7723 |
+45-351-58864 |
Denmark - Toll Free |
80-810-647 |
8088-7006 |
80-40-0372 |
Dominican Republic - Toll |
+1-829-946-3903 |
+1-829-946-2505 |
+1-829-954-8891 |
Ecuador - Toll Free |
1-800-001-316 |
01-800-400-459 |
1-800-001-171 |
Egypt outside Cairo - Toll Free |
0800-0060-220 |
0800-000-9685 |
0800-000-9939 |
El Salvador - Toll |
+503-22-30-4853 |
+503-21-36-8242 |
+503-21-36-7245 |
Estonia - Toll |
+372-618-9752 |
+372-671-5905 |
+372-880-1811 |
Estonia - Toll Free |
800-0044-728 |
800-0100348 |
800-2053 |
Finland - Toll |
+358-9-72522-518 |
+358 931 584349 |
+358-981-710-281 |
Finland - Toll Free |
0800-774-190 |
0800-915086 |
0800-525063 |
France - Toll |
+33-1-7343-1907 |
+33 17091 8646 |
+33-1851-48835 |
France - Toll Free |
0805-54-32-29 |
0800-9-19312 |
0805-981-296 |
Germany - Toll |
+49-69-273-158-74 |
+49-89-95467578 |
+49-619-6781-9736 |
Germany - Toll Free |
0800-000-4774 |
0800-187-3683 |
0800-627-3024 |
Greece - Toll |
+30-21-1198-4295 |
+30-21-1198-1029 |
+30-21-1990-2394 |
Greece - Toll Free |
0080-0441-48537 |
00800-1612-20-35535 |
0800-3315-5596 |
Honduras - Toll Free |
800-2791-6067 |
800-2791-9137 |
800-2791-9160 |
Hong Kong - Toll |
+852-300-95123 |
+852 5808 1922 |
+852-581-40002 |
Hungary - Toll |
+36-1-779-9246 |
+36-1-700-8735 |
+36-1429-2375 |
Hungary - Toll Free |
06-80-984-555 |
06-800-19550 |
068-018-0369 |
Iceland - Toll Free |
800-4410 |
800-9381 |
800-4334 |
India - Toll Free |
000800-050-4284 |
000-800-100-8171 |
000800-050-1878 |
Indonesia - Toll Free |
001-803-0651-32 |
001-803-016-3552 |
001-803-4924-260-0461 |
Ireland - Toll |
+353-1-511-9855 |
+353 152600 58 |
+353-153-39982 |
Ireland - Toll Free |
1-800-800-394 |
1-800-947178 |
1800-832-765 |
Israel - Toll |
+972-2-380-3177 |
+972-3-376-2907 |
+972-3-737-0086 |
Israel - Toll Free |
180-939-9800 |
1-80-9453550 |
180122-0473 |
Italy - Toll Free |
800-928-045 |
800-870552 |
80069-4182 |
Jamaica - Toll |
+1 (876) 615-2951 |
Number will be deleted |
|
Jamaica - TollFree |
1-833-345-2131 |
Number will be deleted |
|
Japan - Toll |
+81-34-477-4391 |
+81 34580 8156 |
+81-34-578-4004 |
Japan - Toll Free |
0120-297-046 |
0053-11-61212 |
0120-432-026 |
Jordan - Toll Free |
0800-23954 |
0800-224-59 |
0800-22159 |
Kenya - Toll |
+254-20-765-0952 |
+254-20-3894096 |
+254-20-389-3056 |
Kenya - Toll Free |
800-601-162 |
0800-722-371 |
0800-221-044 |
Korea, South - Toll |
+82-23-143-9572 |
+82-70-7488-5010 |
+82-26-465-0271 |
Korea, South - Toll Free |
0805-259-580 |
00798-14-203-3552 |
0808-220-257 |
Latvia - Toll |
+371-6609-0733 |
+371-6488-1875 |
+371-6609-1168 |
Latvia - Toll Free |
800-05982 |
800-04229 |
8020-5409 |
Lithuania - Toll |
+370-52079-120 |
+370-5204-7010 |
+370-5214-0718 |
Lithuania - Toll Free |
8-800-30-083 |
8800-30854 |
8-800-00-417 |
Luxembourg - Toll |
+352-3-420-808936 |
+352 208 81750 |
+352-2730-0072 |
Luxembourg - Toll Free |
800-85514 |
800-27323 |
8004-0546 |
Malaysia - Toll |
+60-3-77-240-939 |
+60-3-9212-6526 |
+60-3-2058-5338 |
Malaysia - Toll Free |
1800-886-794 |
1-800-815775 |
1800-383-516 |
Malta - Toll Free |
800-65-075 |
800-62-984 |
800-62-989 |
Mexico - Toll |
+52-55-4739-8534 |
+52-55-8880-8010 |
+52-55-5091-8083 |
Mexico - Toll Free |
80-052-29-974 |
001-800514-5545 |
001-8000-408520 |
Moldova - Toll Free |
0-800-62401 |
0-800-66007 |
|
Monaco - Toll Free |
800-94508 |
800-94-384 |
800-94-393 |
Netherlands - Toll |
+31-70-700-6783 |
+31 20794 7996 |
+31-2072-19842 |
Netherlands - Toll Free |
0800-029-2027 |
0800-022-3497 |
0800-401-0006 |
New Zealand - Toll |
+64-9-91-79-834 |
+64 9929 1742 |
+64-9339-0172 |
New Zealand - Toll Free |
0508-653-428 |
0800-459104 |
0800-48-2304 |
Norway - Toll |
+47-2-4140-522 |
+47 2103-5854 |
+47-235-03757 |
Norway - Toll Free |
800-314-82 |
800-16930 |
800-62524 |
Oman - Toll Free |
800-7-4543 |
800-7-4501 |
800-7-4513 |
Panama - Toll |
+507-3084-463 |
+507-834-7235 |
+507-838-8536 |
Panama - Toll Free |
1800-5073-819 |
00-800-203-4388 |
00800-203-7374 |
Peru - Toll |
+51-1-641-9785 |
+511-7097-913 |
+511-7063-271 |
Peru - Toll Free |
080-074-520 |
0800-76-926 |
0800-78-395 |
Philippines - Toll Free |
1-800-8381-1037 |
1800-1-110-2532 |
1800-1-110-2966 |
Poland - Toll |
+48-22-306-5567 |
+48-22295-3597 |
+48-225-364067 |
Poland - Toll Free |
800-080-925 |
00-800-112-4312 |
0800-219-331 |
Portugal - Toll |
+351-21-7914379 |
|
+351-21-0608347 |
Portugal - Toll Free |
800-210-278 |
8008-27739 |
800-607-677 |
Puerto Rico - Toll |
+1-787-200-7095 |
+1-787-499-5213 |
+1-939-475-1981 |
Puerto Rico - Toll Free |
833-252-4817 |
1-844-499-1271 |
1-833-939-0052 |
Qatar - Toll Free |
00-800-101-119 |
008-0010-0835 |
00-800-100-231 |
Romania - Toll |
+40-37-3788-643 |
+40-21-5891-423 |
+40-31-1305-284 |
Romania - Toll Free |
8004-006-21 |
0800-895796 |
0800-672421 |
Russia - Toll |
+7-499-277-7534 |
+7 4952 217144 |
+7-495-228-4392 |
Russia - Toll Free |
800-511-0531 |
88-00100-9439 |
8-800-500-2912 |
Serbia - Toll Free |
0800-800-206 |
0800-191-158 |
0800-191-192 |
Singapore - Toll |
+65-6670-9681 |
+65 3158 1415 |
+65-670-36945 |
Singapore - Toll Free |
1-800-670-9689 |
800-101-2597 |
800-852-8264 |
Slovakia - Toll |
+421-268-623284 |
+421-2-333-29290 |
+421-2-501-12318 |
Slovakia - Toll Free |
080-018-6755 |
0800-606-563 |
080050-0054 |
Slovenia - Toll |
+386-1-828-0858 |
+386-1-828-2140 |
+386-1-888-9016 |
Slovenia - Toll Free |
80-083-042 |
0800-80526 |
0806-88817 |
South Africa - Toll |
+27-21-426-8212 |
+27 11019 7059 |
+27-21672-2339 |
South Africa - Toll Free |
0801-414-307 |
0800-983983 |
080052-0000 |
Spain - Toll |
+34-93-022-8029 |
+34 91791 1283 |
+34-91215-8236 |
Spain - Toll Free |
900-031-066 |
900-93-7920 |
800-000-888 |
Sweden - Toll |
+46-85-877-1114 |
+46 85051 3563 |
+46-851-992511 |
Sweden - Toll Free |
020-160-5693 |
020-79-7912 |
020-120-3462 |
Switzerland - Toll |
+41-44-516-0197 |
+41-43456-9564 |
+41-2256-75905 |
Switzerland - Toll Free |
0800-005-616 |
0800-894627 |
0800-247-268 |
Taiwan - Toll |
+886-2-7734-0516 |
+886-2-5594-0836 |
+886-2-7724-9379 |
Taiwan - Toll Free |
0809-090-647 |
00-801-127320 |
0080-909-0454 |
Thailand - Toll |
+66-2844-9728 |
+66-2028-0501 |
+66-2028-0509 |
Thailand - Toll Free |
1-800-019-011 |
001-800-156203-5535 |
1800-012-929 |
Trinidad and Tobago - Toll Free |
1-833-372-1425 |
1-800-2030-017 |
|
Turkey - Toll Free |
0080-044-8820-521 |
008-001-4203-4387 |
0800-621-3535 |
Ukraine - Toll Free |
800-509439 |
0800-505421 |
0800-50-3919 |
United Arab Emirates -Toll Free |
800-044-40689 |
8000-170074 |
800-033-05914 |
United States of America - Toll |
+1-332-600-6562 |
+1 631 267 4890 |
+1-650-215-5226 |
United States of America - Toll Free |
1-833-255-7254 |
1-855-299-5224 |
1-833-810-5246 |
Uruguay - Toll Free |
000-413-598-5650 |
000-4019-1206 |
000-413-598-5420 |
Vietnam - Toll |
+84-1-90031-74 |
|
+84-2-43275-4317 |
Vietnam - Toll Free |
1-203-2522 |
1-800-400-014 |
1-800-400-224 |
United Kingdom - Toll |
+44-20-3467-2620 |
+44-203-478-5289 |
+44-20-7660-8149 |
United Kingdom - Toll Free |
0800-145-6985 |
|
0800-026-6257 |
Service notice
We would like to keep you informed of any future service notifications. Please help us by registering your details here.
Back to Webex service updates page >