Thomas Duecke

President, global customer service

Thomas is responsible for the customer service of all our customers around the world, with over 7,000 employees globally. During his 25-year career in the outsourcing and IT services industry, Thomas has held senior roles in account and general management functions, service operations and finance, and has led large transformational programmes.

Thomas is responsible for the customer service of all our customers around the world, with over 7,000 employees globally.

During his 25-year career in the outsourcing and IT services industry, Thomas has held senior roles in account and general management functions, service operations and finance, and has led large transformational programmes. Thomas has worked and lived in North America, Germany, The Netherlands, India, and The Philippines, and managed 2,000+ strong teams across the globe.