BT has been named by Gartner Inc. as a Leader in the September 2017 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide. BT has kept its Leader position for the second year running.
For this report, Gartner evaluated 15 companies against seven criteria related to their ability to execute, and across eight criteria for their completeness of vision.
"Vendors in the Leaders quadrant have been delivering complete UCaaS solutions for multiple years, have a base of enterprise clients and support a large volume of total users. These vendors have their accounts implementing a comprehensive and integrated UCaaS solution set that addresses the full range of market needs; a proven ability to service large accounts; and a commitment to the North American, European, and Asia/Pacific markets. These vendors have defined migration and evolution plans for their products in core UCaaS areas and are using their solution sets to acquire new clients, expand their geographical footprints, and innovate to new functional areas.”
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Gartner, Magic Quadrant for Unified Communications as a Service, Daniel O'Connell | Bern Elliot | Rafael A Benitez, 06 Sept 2017
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