Secure private cloud contact centre solution on a pay-as-you-go basis
Référence BTCloud Contact Genesys
CatégorieCentre de contacts cloud
Hosted and delivered from our global data centres, Cloud Contact Genesys delivers a complete customer contact service with consistent, seamless and personalised experiences across all touch-points. And we make sure there’s always alignment between the stage and type of customer journey. Your agents just need a network connection, browser and phone, and they can work from anywhere.
This secure private cloud solution combines our automated service delivery with Genesys SMART use cases. By templating design, processes, footprint, deployment and support, we reduce unknown elements, accelerate roll-out and speed time-to-value, so you can move quickly with confidence.