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Service updates · 07 Jun 2023

Cisco Webex WBS43.2.4 Slow Channel (lockdown) release

Overview

 

Cisco has announced the release of WBS43.2.4 as the next Slow Channel (lockdown) version of Webex.

The latest version of Webex is an important part of providing the best user experience. The key highlights of this release are:

  • Listen to Webex meeting recording on Apple CarPlay by connecting your iPhones to the Apple CarPlay dashboard and listen to audio meeting recordings on the go.

 

  • Dynamically adjust participant video quality. With this option enabled, the video resolution of meeting participants is increased to better fill the actual window resolution being used.

 

  • Source ID can be tracked before webinar starts. You can now walk into a room and start an instant meeting on a Webex device. Once you start a meeting, you no longer need to struggle to invite guests to a meeting. In the invite pop-up, you can now invite any guests to a meeting.

Go here for full details on what's new.

IT Managers

WBS42.10.6 end-of-life is scheduled for 10th July 2023.

 

If you do not complete the upgrades by this date, your sites will be automatically upgraded to the latest patched version of Slow Channel 43.2.4

1. Start Now.

Upgrade your test site or request a test site. Send an email to your BT helpdesk via btc.advanced.services@bt.com with the Webex site, upgrade version (T43.2 base version or 43.2.4 latest patched version) and upgrade date.

If you have any questions about this change please contact your Account Manager, Service Manager or UC Specialist.

We have created an email template to help you inform your end users internally. This will make users aware of the upcoming changes.

 

2. Upgrade resources.

Download the required installation files and find details on:

Getting the software

How to manage software upgrades

Frequently asked questions

IT Manager message to users

3. Service notice

Bookmark this web page and register your details to receive future Webex service notifications.