My Account overview

Your online window to BT

My Account is your online window to BT. It’s a personal space, specific to you as an individual, which allows you to manage your BT products and services online. It’s safe, secure and easy to use; putting you in control of the data you need.

It has all the advantages of being:

  • Fast - See the key information you need to know quickly “at a glance”
  • Flexible - You’re the one in control. Set your information up to show just what you want
  • Free - Saving you time, money and effort

It’s designed to make your life simpler.

A single place to manage your business and interactions with BT.

Watch the video demonstration by clicking on the image below.

What’s it all about? It’s all about you..

My Account is all about you. It’s your online view to monitor your BT services all in one place. By pulling it all together for you we hope it will make your daily work life that little bit easier and, dare we say it, fun.

With our new overview section your user ID unlocks your world of data. How that data is shown is then up to you. You can decide what information is shown and configure how it is displayed.

Doing things quicker

By placing all your information and services in one place there’s no need for multiple web sites, logins and passwords. Simple, secure and powerful, My Account gives you the chance to get things done more effectively.

Getting access to the data you need

Data can be a funny thing. Too much and you can get swamped. Too little and you don’t get enough to properly manage your business and inform the decisions you need to make. It’s you that knows what level of data is appropriate. My Account puts you in control of what’s important, whether that might be:

  • a status view of all the requests you’ve raised
  • checking on relevant planned work
  • tracking this week’s incidents
  • or just keeping an eye on your key sites.

By bringing information forward “at a glance” views can be created to give you just that right level of initial detail. And when you need more, just click through to the source data.  It’s about making it easier to get the information you need, without all of the page clicks and views, the way you want it.

Putting you in control

My Account puts you in control. Data is shown specific to you the individual user. It’s not one size fits all across your company users. Instead, by providing a far more flexible space you can create and configure My Account to meet your individual needs.

  • Don’t want something? Simply delete it from your view
  • Want multiple views across separate sites? Simply click, add and create the widgets you need

See the information you want in the way you want it. Everything is based around your individual user profile; and when you next login, My Account lets you pick up from where you left things. You’re the one in control. It’s your data: manage it they way you want.

Enjoy yourself

Why not have fun? By designing My Account all around you, the customer, we’ve found that users can start to enjoy themselves. My Account is designed for understanding, informing, and interacting and we find that the better we do this the more it can make your life easier.

Have a play with your information and see what My Account can do for your business. And if there’s more you need then, please, get in touch. We’d love to hear from you so we can keep developing and improving the services we provide.