UC experience management

Give your users the best experience possible with communications experience management-as-a-service.

Referencia de BT One Cloud monitoring
Categoría Colaboración en la nube

One Cloud monitoring is an experience management solution for even the largest unified communications environments.

Our solution with IR Prognosis: 

  • gives you a real-time dashboard view over multi-vendor technologies
  • knows when issues occur and resolves them before they become business-affecting
  • simplifies troubleshooting with granular call quality data, analysis and historical data
  • has no upfront costs, no need for any onsite equipment and is available on a pay-as-you-go model - per user, per month
  • optimises performance and provides a complete end-to-end view of your environment for a superior quality user experience
  • supports multiple vendors and technologies across UC, contact centre and web.