- Pour les particuliers
- Pour les entreprises et le secteur public
- Pour les activités mondiales
As the CPaaS hype fades, questions arise over where the industry will find future value – and two trends emerge:
- enterprise customers are starting to request features beyond application-to person
- classic CPaaS services are finding a new market for an ever-increasing savvy mid-market.
Alessandro Adriani, co-authors a paper with Arthur D Little exploring how telecom operators can realise value in CPaaS. Download the paper now.