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Case Study

Helping FCA Automotive Services bring its contact center in-house

Bringing its customer financing operation in-house meant FCA Automotive Services needed to recruit 80 people, and provide a suitable space and set-up for them to work from.

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BT gave us the guidance we needed to get our business up and running quickly. BT Cloud Contact was the most cost effective solution.”
Moiz Sheikh IT Services Manager, FCA Automotive Services UK


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Timings for deployment were very well agreed on, and also kept. If there was an issue it was immediately solved.”

Jef Lambregts

Head of Engineering, DP World Antwerp.

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