BT One Cloud Cisco

Cisco Unified Communications

BT One Cloud Cisco

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Work smarter with Cisco unified communications.

BT One Cloud Cisco enables secure unified communications services that improve collaboration between your colleagues, customers and suppliers. It uses Cisco’s powerful unified communications platform to bring you a solution that will change the way you work.

BT One Cloud Cisco reduces the cost and risk of switching from your old, outdated systems to the latest communication tools by using the connections you already have in place. As well as making the whole process simpler, it helps you make the most of your existing investments too.

As a cloud collaboration service, you only pay for what you need, when you need it. It also leaves your IT people free to focus on the tasks that improve your business — rather than getting bogged down in day-to-day monitoring and maintenance.


Our One Cloud Cisco service means you can:

  • Choose how you collaborate, with a full range of unified communications tools — including HD voice to make your audio calls and conferences more productive.
  • Access more powerful collaboration tools – One Cloud Cisco Plus users can access Cisco webEx, Collaboration Meeting Rooms (CMR) and Dolby Voice.
  • Give your customers a better service by managing front and back office together with our contact center capability.
  • Make decisions quicker and get products to market earlier by managing your internal and external resources through IM and presence.
  • Predict costs, with a single global price per user type and optional no term contract.
  • Make the most of your existing investments by working with the systems you already have, and integrating with applications from Microsoft, IBM and Google for Work to let you collaborate with wider groups of people – We have a range of options to enable One Cloud Cisco to work hand in hand with Microsoft Skype for Business.
  • Reduce the cost of business travel, with HD video to make your virtual meetings more effective and free up your people’s time — helping them to work more productively and gain a better work-life balance.
  • Reduce upfront investment, with Cisco IP phones included in the standard price*.
  • Get new tools up-and-running faster, at a reduced cost by using your existing connections and shared access within our network.
  • Access data centers around the world — with server space in North America, UK and Asia Pacific (combined with our global IP Connect network), we can link your organization to wherever your users are.
  • Make your business more resilient, with geographically separated dual data centers that helps keep your users in touch no matter what happens.

You can also build a team of mobile workers, with BT One Cloud Cisco giving your people access to business applications on smartphones, tablets and other mobile devices. We provide you with comprehensive BYOD services — improving the user experience, and making sure you can access data securely.

 *available with standard price users on orders until March 2016. Supplied model varies by user type.

“It’s inconceivable that we could have delivered the 2012 Games without BT on board. We needed someone we could trust and who could provide the technical know-how and the creative solutions to ensure the London 2012 Games were the very best they could be. BT gave us all of this.”

- Sebastian Coe, Chairman, LOCOG

The details

Cloud collaboration specifications.

The platform.

BT One Cloud Cisco is a scalable, cloud-based unified communications service. It gives you the opportunity to dramatically reduce your upfront investment costs. Plus it helps your business to adopt unified communications at a pace that suits you.

Moving your communications tools to the cloud can cause concerns over security, so we give you access to our BT Assure secure services. These offer you expert resources, such as Business optimization Analysts, Voice Security Engineers. And it gives you 24x7 surveillance to make sure your cloud infrastructure remains secure.

To protect your business continuity, we pair our data centers across geographically separate locations. This keeps your systems running even if disaster strikes in a particular location.

The network.

We connect you to our data centers using our network services. And BT One Cloud Cisco sits at the core of our network, so existing customers can ‘switch on’ the service in half the time — and at lower cost. The shared access also lets you connect to our other cloud platforms.


The Cisco Jabber client allows your users to collaborate whether they’re working in the office, from home or on the move. It also gives them the opportunity to use multiple devices and operating platforms — running on Windows and MAC desktops and laptops, as well as iOS, Android and Windows smartphones and tablets.


BT One Cloud Cisco has three main user options: Voice, Collaborate and Anywhere. You can use these in any combination, across individuals, teams or locations. You also have the option to add further collaboration tools, including WebEx, Collaboration Meeting Room (CMR) and BT MeetMe with Dolby voice — creating Collaborate Plus and Anywhere Plus that allow your people to work together even more effectively.

Integration with Microsoft and other applications.

Our Hybrid Integration professional services package is designed help you bring your communications investments together, in the most cost effective and straight forward possible for a much more seamless user-experience and responsive customer service. E.g. we have a range of options to integrate One Cloud Cisco with Microsoft Skype for Business (formerly Lync) at a number of levels to suit your requirements.

Inclusive handsets.

Our standard pricing currently includes a standard Cisco Unified IP Phone (model dependent on user type), which helps you keep start-up costs to a minimum.

A solution for the future.

We take care of all the upgrades in our data center, so you don’t have to set money aside for future updates.

An end-to-end solution.

BT One Cloud Cisco works alongside many of the other BT portfolio services, giving you a wide choice of services at any time.

BT One Voice global VPN.

Connecting One Cloud Cisco to our global VPN can save multinationals 25 per cent on international calling.

BT Connect Applications.

We can make sure your people get a great user experience by ensuring your network handles voice and video efficiently — encouraging them to use the technology, and helping you to achieve business objectives.

Our portfolio of Connect applications gives you the ability  to get the most from every application across your network.


Where can I use BT One Cloud Cisco?

BT One Cloud Cisco is available globally with dual data center deployments in the US, Europe and APAC.

We scale each of our two regional data center deployments to support the whole user community in the region.

We’ve also designed the service with a modular approach, that gives you access to additional servers and storage whenever and wherever you need them.

Watch our Virtual Showcase demonstrations